{"id":3209,"date":"2017-09-29T14:52:13","date_gmt":"2017-09-29T12:52:13","guid":{"rendered":"http:\/\/vernazzautogru.com\/satisfaction-du-client\/"},"modified":"2023-06-27T11:35:04","modified_gmt":"2023-06-27T09:35:04","slug":"satisfaction-du-client","status":"publish","type":"page","link":"https:\/\/vernazzautogru.com\/fr\/satisfaction-du-client\/","title":{"rendered":"Satisfaction du client"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">\n<!-- SEO Ultimate (http:\/\/www.seodesignsolutions.com\/wordpress-seo\/) - Code Inserter module -->\n<!-- Google Tag Manager (noscript) -->\r\n<noscript><iframe src=\"https:\/\/www.googletagmanager.com\/ns.html?id=GTM-WJ6GDRL\"\r\nheight=\"0\" width=\"0\" style=\"display:none;visibility:hidden\"><\/iframe><\/noscript>\r\n<!-- End Google Tag Manager (noscript) -->\n<!-- \/SEO Ultimate -->\n\n<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column][vc_text_separator title=&#8221;<small>SOCI\u00c9T\u00c9<\/small>AIDEZ-NOUS \u00c0 AM\u00c9LIORER&#8221; border_color=&#8221;#f5f5f5&#8243; background_color=&#8221;#f5f5f5&#8243; title_color=&#8221;#000000&#8243; el_class=&#8221;no-bg&#8221;][vc_empty_space height=&#8221;45px&#8221;][vc_column_text el_class=&#8221;text-align-justify&#8221;]Vernazza Autogru S.r.l. a parmi ses principaux objectifs l&#8217;am\u00e9lioration constante des services offerts en v\u00e9rifiant en permanence les besoins r\u00e9els des clients et en s&#8217;assurant de sa capacit\u00e9 \u00e0 les satisfaire. Les avis de notre client\u00e8le sont donc essentiels : gr\u00e2ce aux informations collect\u00e9es, nous pourrons r\u00e9pondre de mieux en mieux \u00e0 vos besoins et attentes.<\/p>\n<p>C&#8217;est dans cette optique que nous vous demandons de consacrer quelques minutes \u00e0 la compl\u00e9tion du questionnaire &#8220;<strong>Satisfaction Client<\/strong>&#8221; que vous pouvez t\u00e9l\u00e9charger \u00e0 partir du lien en bas de la page. Une fois rempli, nous vous demandons de nous le renvoyer soit par fax au num\u00e9ro 010.41.01.201, soit par e-mail \u00e0 l&#8217;adresse sicurezza-qualita@vernazzautogru.com, en nous indiquant \u00e9galement toute suggestion utile pour am\u00e9liorer nos services.<\/p>\n<p>Veuillez s&#8217;il vous pla\u00eet nous fournir votre mesure d&#8217;importance et de satisfaction, concernant les attributs propos\u00e9s, en utilisant l&#8217;\u00e9chelle de 0 \u00e0 5, o\u00f9 0 repr\u00e9sente &#8220;une faible satisfaction&#8221; et 5 indique &#8220;une grande satisfaction&#8221;.<\/p>\n<p><strong>En vous remerciant de votre pr\u00e9cieuse collaboration<\/strong>, nous vous rappelons que les r\u00e9ponses seront trait\u00e9es de mani\u00e8re confidentielle, conform\u00e9ment au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD) 679\/2016 et dans le seul but d&#8217;am\u00e9liorer le niveau de qualit\u00e9 du service offert \u00e0 nos clients.[\/vc_column_text][vc_empty_space height=&#8221;55px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; use_row_as_full_screen_section_slide=&#8221;no&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner]<a href=\"http:\/\/vernazzautogru.com\/wp-content\/uploads\/2017\/10\/soddisfazione_cliente_ITA.pdf\" target=\"_blank\"  class=\"qbutton  qbutton_with_icon\" style=\"\">T\u00e9l\u00e9charger le formulaire<i class=\"button_icon  custom_icon_size fa fa-file-pdf-o\" style=\"font-size: 20px;\"><\/i><\/a>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;75px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column][vc_text_separator title=&#8221;SOCI\u00c9T\u00c9AIDEZ-NOUS \u00c0 AM\u00c9LIORER&#8221; border_color=&#8221;#f5f5f5&#8243; background_color=&#8221;#f5f5f5&#8243; title_color=&#8221;#000000&#8243; el_class=&#8221;no-bg&#8221;][vc_empty_space height=&#8221;45px&#8221;][vc_column_text el_class=&#8221;text-align-justify&#8221;]Vernazza Autogru S.r.l. a parmi ses principaux objectifs l&#8217;am\u00e9lioration constante des&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/pages\/3209"}],"collection":[{"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/comments?post=3209"}],"version-history":[{"count":4,"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/pages\/3209\/revisions"}],"predecessor-version":[{"id":14732,"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/pages\/3209\/revisions\/14732"}],"wp:attachment":[{"href":"https:\/\/vernazzautogru.com\/fr\/wp-json\/wp\/v2\/media?parent=3209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}